
body{
  margin:0;
  background:var(--pale);
  color:var(--ink);
}
a{
  color:var(--green);
  text-underline-offset:4px;
}
.skip{
  position:absolute;
  left:12px;
  top:-80px;
  padding:12px;
  background:white;
}
.skip:focus{
  top:12px;
}
.portal-header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:24px;
  background:var(--ui-ink);
  color:white;
  padding:20px max(24px,calc((100vw - 1140px)/2));
}
.portal-header a{
  color:white;
}
.portal-header nav{
  display:flex;
  gap:24px;
}
.portal-header nav a{
  text-decoration:none;
  font-size:14px;
}
.portal-header nav a[aria-current]{
  box-shadow:0 2px var(--ui-border-strong);
}
.portal-header .primary{
  background:var(--ui-border-strong);
  color:var(--ui-ink);
  border:0;
}
.portal-context{
  display:flex;
  justify-content:space-between;
  align-items:center;
  border-bottom:1px solid var(--line);
}
.portal-context strong{
  display:block;
}
.org-switch,.signed-in{
  display:flex;
  align-items:center;
  gap:12px;
}
.signed-in{
  font-size:13px;
}
.text-button{
  border:0;
  background:transparent;
  padding:4px;
  text-decoration:underline;
}
h1,h2,h3,p{
  margin:0 0 16px;
}
h1{
  line-height:1.25;
  letter-spacing:-.025em;
}
h2{
  line-height:1.35;
}
.eyebrow{
  display:block;
  font-weight:700;
  text-transform:uppercase;
  color:var(--muted);
  margin-bottom:8px;
}
.search{
  display:flex;
  gap:10px;
  margin-top:26px;
}
.search input{
  flex:1;
}
.section-heading{
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:18px;
}
.section-heading h2{
  margin:0;
}

.ticket-row{
  display:grid;
  grid-template-columns:85px minmax(180px,1fr) auto;
  gap:6px 18px;
  color:var(--ink);
  text-decoration:none;
  border-bottom:1px solid var(--line);
}
.ticket-row:last-child{
  border-bottom:0;
}
.ticket-row:hover{
  background:var(--ui-background);
}
.ticket-row time{
  grid-column:2;
  color:var(--muted);
}
.ticket-reference{
  font-size:13px;
  font-weight:700;
  color:var(--green);
}
.reply-needed{
  grid-column:3;
  font-size:12px;
  color:#795400;
  font-weight:600;
}
.notices{
  margin:24px 0;
}
.notice{
  padding:17px 20px;
  margin-bottom:10px;
  border-left:4px solid #c88419;
}
.notice summary{
  cursor:pointer;
  display:flex;
  align-items:center;
  gap:14px;
  flex-wrap:wrap;
}
.notice .prose{
  margin-top:18px;
}
.notice .muted{
  margin:14px 0 0;
}
.muted,time{
  color:var(--muted);
  font-size:13px;
}
.portal-columns{
  display:grid;
  grid-template-columns:minmax(0,2fr) minmax(240px,1fr);
  gap:26px;
  align-items:start;
}
.form{
  display:flex;
  flex-direction:column;
  gap:10px;
}
.form h2{
  margin-bottom:8px;
}
.form label{
  font-weight:600;
  font-size:14px;
}
.form label:has(input[type=file]){
  display:grid;
  gap:10px;
  margin-top:12px;
}
input[type=file]{
  font-size:13px;
  width:100%;
}
.form .primary{
  align-self:flex-start;
  margin-top:12px;
}
.form-status:empty{
  display:none;
}
.form-status{
  font-size:14px;
  margin:4px 0;
}
.form-status.error{
  color:#a12727;
}
.prefilled{
  border-top:1px solid var(--line);
  padding-top:16px;
  font-size:13px;
  color:var(--muted);
  margin-top:12px;
}
.suggestions a{
  display:block;
  margin:12px 0;
}
.suggestions p{
  font-size:14px;
}
.article-reference{
  padding:12px;
  background:var(--pale);
  border-radius:5px;
  font-size:14px;
}
.filters{
  display:flex;
  align-items:flex-end;
  margin:24px 0;
  flex-wrap:wrap;
}
.filters label{
  display:flex;
  flex-direction:column;
  gap:5px;
  font-size:13px;
}
.filters label:first-of-type{
  flex:1;
  min-width:180px;
}
.article-grid{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
}
.article-card{
  text-decoration:none;
  color:var(--ink);
}
.article-card:hover{
  border-color:var(--green);
}
.reading{
  max-width:800px;
}
.prose{
  white-space:normal;
  overflow-wrap:anywhere;
  line-height:1.8;
}
.article-help{
  border-top:1px solid var(--line);
  margin-top:36px;
  padding-top:24px;
}
.back{
  font-size:14px;
}
.message{
  margin:20px 0;
}
.message header{
  display:flex;
  gap:14px;
  flex-wrap:wrap;
  align-items:center;
  margin-bottom:18px;
}
.message header time{
  margin-left:auto;
}
.message header span{
  font-size:12px;
  color:var(--green);
}
.support-message{
  border-left:4px solid var(--green);
}
.status-event{
  font-size:13px;
  text-align:center;
  color:var(--muted);
  padding:12px;
}
.attachment-list{
  font-size:13px;
  margin-top:20px;
}
.resolution{
  margin:24px 0;
}
.portal-footer{
  border-top:1px solid var(--line);
  color:var(--muted);
}
.login-card{
  max-width:520px;
  margin:60px auto;
  background:white;
  border:1px solid var(--line);
  padding:32px;
}
.login-card details{
  margin-top:30px;
}
.login-card label{
  display:flex;
  flex-direction:column;
  margin:12px 0;
}
@media(max-width:1200px){
.portal-context,.portal-main{
  margin-left:24px;
  margin-right:24px;
}}
@media(max-width:760px){
.portal-header{
  flex-wrap:wrap;
  padding:18px;
}
.portal-header nav{
  order:3;
  width:100%;
  gap:22px;
  overflow:auto;
}
.portal-context{
  align-items:flex-start;
}
.signed-in{
  align-items:flex-end;
  flex-direction:column;
  gap:4px;
}
.portal-main,.portal-context{
  margin-left:16px;
  margin-right:16px;
}
.portal-main{
  padding-top:24px;
}
.ticket-row{
  gap:8px;
}
.ticket-row strong{
  grid-column:1/-1;
  grid-row:2;
}
.ticket-row time{
  grid-column:1;
  grid-row:3;
}
.ticket-row .badge{
  grid-column:2;
  grid-row:1;
}
.reply-needed{
  grid-column:2;
  grid-row:3;
}

.section-heading{
  align-items:flex-start;
}
.section-heading>a{
  white-space:nowrap;
}
.search input{
  min-width:0;
}
.filters{
  gap:12px;
}
.filters label{
  flex:1;
}
.form .primary{
  width:100%;
}
.notice summary{
  gap:10px;
}
.org-switch button{
  padding:6px 10px;
}
.message header{
  gap:7px;
}
.message header time{
  width:100%;
  margin-left:0;
}}
body{
  font:14px/1.6 var(--ui-font);
}
a{
  text-decoration:none;
}
a:hover{
  text-decoration:underline;
}
h1{
  font-size:29px;
  font-weight:650;
}
h2{
  font-size:17px;
  font-weight:650;
}
h3{
  font-size:15px;
}
.eyebrow{
  font-size:10px;
  letter-spacing:1.6px;
}
.portal-shell{
  min-height:100vh;
  display:flex;
  flex-direction:column;
  min-width:0;
}
.portal-shell.is-signed-in{
  margin-left:220px;
}
.portal-context{
  max-width:none;
  margin:0;
  padding:14px 32px;
  background:#fff;
  min-height:72px;
  gap:20px;
}
.organisation-context{
  display:flex;
  align-items:center;
  gap:16px;
  min-width:0;
}
.organisation-context>.eyebrow{
  margin:0;
  padding-right:16px;
  border-right:1px solid var(--line);
  font-size:9px;
}
.portal-context strong{
  font-size:13px;
  overflow-wrap:anywhere;
}
.context-title{
  font-size:11px;
  color:var(--muted);
  white-space:nowrap;
}
.org-switch select{
  font-size:13px;
  padding:7px 38px 7px 12px;
  max-width:300px;
}
.org-switch button{
  min-height:36px;
  font-size:12px;
}
.portal-main{
  width:100%;
  max-width:1240px;
  margin:0 auto;
  padding:32px 36px 56px;
  flex:1;
  min-height:0;
}
.portal-footer{
  padding:18px 32px;
  font-size:10px;
  text-align:left;
  margin-top:auto;
}
.welcome{
  position:relative;
  isolation:isolate;
  overflow:hidden;
  max-width:none;
  background:var(--ui-gradient);
  border:0;
  color:#fff;
  border-radius:8px;
  padding:30px 32px;
  margin-bottom:30px;
}
.welcome h1{
  font-size:32px;
  margin-bottom:10px;
  letter-spacing:-.8px;
}
.welcome>p:not(.eyebrow){
  color:#fff;
  font-size:14px;
  margin-bottom:0;
}
.welcome .search{
  max-width:650px;
  margin-top:24px;
}
.search input{
  min-width:0;
  min-height:44px;
}
.section{
  margin:28px 0;
}
.section-heading{
  margin-bottom:12px;
}
.section-heading>a{
  font-size:12px;
  font-weight:600;
}
.quiet-state{
  padding:22px;
  font-size:13px;
  background:#fff;
  border-style:solid;
  color:var(--ui-muted);
}

.ticket-list{
  overflow:hidden;
}
.ticket-row{
  padding:17px 20px;
  column-gap:16px;
}
.ticket-row strong{
  font-weight:600;
  font-size:14px;
  overflow-wrap:anywhere;
}
.ticket-reference{
  font:12px/1.8 ui-monospace,SFMono-Regular,Consolas,monospace;
}
.ticket-row time{
  font-size:11px;
}
.page-title{
  margin:0 0 24px;
}
.page-title p{
  color:var(--muted);
  font-size:13px;
}
.filters{
  gap:12px;
}
.article-grid{
  gap:16px;
}
.article-card h2{
  font-size:17px;
}
.article-card:hover{
  box-shadow:0 3px 12px #19234b08;
  text-decoration:none;
}
.notice{
  font-size:13px;
}
.reading{
  margin:24px auto;
}
.message header{
  font-size:13px;
}
.login-header{
  background:var(--ui-gradient);
  padding:24px 32px;
}
.login-header .portal-brand{
  padding:0;
}
.login-card{
  box-shadow:0 8px 32px #19234b06;
  border-radius:8px;
}
.login-card h1{
  font-size:29px;
}
.login-card summary{
  cursor:pointer;
  font-size:13px;
  font-weight:600;
}
.skip{
  z-index:20;
}
@media(max-width:1050px){
.portal-columns{
  grid-template-columns:minmax(0,1.6fr) minmax(220px,1fr);
}
.article-grid{
  grid-template-columns:repeat(2,minmax(0,1fr));
}
.portal-main{
  padding:28px 24px 40px;
}
.portal-context{
  padding:14px 24px;
}
.context-title{
  display:none;
}}
@media(max-width:760px){
.portal-shell.is-signed-in{
  margin-left:0;
}
.portal-shell{
  min-height:calc(100vh - 72px);
}
.portal-context{
  margin:0;
  padding:12px 18px;
  min-height:62px;
}
.organisation-context{
  gap:10px;
  flex-wrap:wrap;
}
.organisation-context>.eyebrow{
  padding-right:10px;
}
.org-switch{
  gap:8px;
  flex-wrap:wrap;
}
.org-switch select{
  max-width:220px;
  min-width:0;
}
.portal-main{
  margin:0;
  padding:22px 18px 36px;
}
.welcome{
  padding:24px 20px;
  margin-bottom:24px;
}
.welcome h1{
  font-size:27px;
}
.welcome .search{
  margin-top:20px;
  gap:8px;
}
.welcome .search button{
  padding:8px 12px;
}
.portal-columns,.article-grid{
  grid-template-columns:1fr;
}
h1{
  font-size:26px;
}
.section-heading h2{
  font-size:16px;
}
.section-heading>a{
  font-size:12px;
}
.ticket-row{
  padding:16px;
  grid-template-columns:minmax(0,1fr) auto;
}

.portal-footer{
  padding:18px;
}
.login-header{
  padding:20px;
}
.login-card{
  margin:16px auto;
  padding:24px;
}
.login-card h1{
  font-size:26px;
}}
.mobile-help{
  display:none;
}@media(max-width:760px){
.mobile-help{
  display:inline-flex;
  flex-shrink:0;
  font-size:12px;
  padding:7px 10px;
}
.portal-context .organisation-context{
  flex:1;
}
.portal-context .org-switch{
  width:100%;
}
.portal-context .org-switch select{
  max-width:100%;
  width:100%;
}}
.mobile-help{
  align-items:center;
  gap:6px;
}
body[data-page=chat] .portal-shell{
  height:100dvh;
  min-height:0;
}
body[data-page=chat] .portal-main{
  display:flex;
  flex-direction:column;
  min-height:0;
  padding:24px 32px 20px;
  max-width:1280px;
}
body[data-page=chat] .portal-context{
  flex-shrink:0;
}
body[data-page=chat] .portal-footer{
  display:none;
}
.ai-toolbar{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:18px;
  margin-bottom:20px;
  flex-shrink:0;
}
.ai-identity{
  display:flex;
  align-items:center;
  gap:12px;
  min-width:0;
}
.ai-identity h1{
  font-size:21px;
  letter-spacing:-.4px;
  margin:0 0 2px;
}
.ai-identity p{
  font-size:12px;
  color:var(--muted);
  margin:0;
}
.ai-symbol{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:42px;
  height:42px;
  border:1px solid var(--ui-subtle);
  border-radius:12px;
  background:var(--ui-background);
  color:var(--green);
  flex-shrink:0;
}
.ai-tools{
  display:flex;
  align-items:center;
  gap:18px;
}
.ai-human-link{
  font-size:12px;
}
.ai-reset{
  display:flex;
  gap:7px;
  align-items:center;
  min-height:36px;
  font-size:12px;
  background:transparent;
}
.ai-chat{
  flex:1;
  min-height:0;
  display:flex;
  flex-direction:column;
  background:#fff;
  border:1px solid var(--line);
  border-radius:12px;
  box-shadow:0 3px 12px #19234b03;
  overflow:hidden;
}
.ai-chat>.alert{
  margin:16px 20px 0;
  flex-shrink:0;
  font-size:13px;
}
#ai-conversation{
  flex:1;
  min-height:0;
  overflow-y:auto;
  overscroll-behavior-y:contain;
  padding:28px max(24px,calc((100% - 760px)/2));
  scrollbar-width:thin;
  scrollbar-color:var(--ui-line) transparent;
  scroll-padding:20px;
}
.ai-welcome{
  min-height:100%;
  display:flex;
  align-items:center;
  justify-content:center;
  flex-direction:column;
  text-align:center;
  padding:28px 0;
}
.ai-welcome[hidden]{
  display:none;
}
.ai-welcome .ai-symbol{
  width:52px;
  height:52px;
  border-radius:16px;
  margin-bottom:20px;
}
.ai-welcome .ai-symbol svg{
  width:24px;
  height:24px;
}
.ai-welcome h2{
  font-size:23px;
  letter-spacing:-.5px;
  margin-bottom:10px;
}
.ai-welcome p{
  max-width:390px;
  color:var(--muted);
  font-size:13px;
  margin:0;
}
.ai-prompts{
  display:flex;
  flex-wrap:wrap;
  justify-content:center;
  gap:8px;
  margin-top:26px;
}
.ai-prompts button{
  display:flex;
  align-items:center;
  gap:14px;
  white-space:normal;
  font-size:12px;
  min-height:38px;
  border-color:var(--line);
  background:var(--ui-background);
  font-weight:400;
}
.ai-prompts button span{
  color:var(--ui-muted);
}
.ai-turn+.ai-turn{
  margin-top:30px;
}
.ai-user-message{
  display:flex;
  justify-content:flex-end;
  margin:0 0 26px;
  padding-left:44px;
}
.ai-question{
  max-width:85%;
  padding:11px 16px;
  border-radius:16px 16px 4px 16px;
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  font-size:14px;
  line-height:1.65;
}
.ai-assistant-message{
  display:flex;
  gap:12px;
  align-items:flex-start;
}
.ai-message-avatar{
  display:flex;
  align-items:center;
  justify-content:center;
  width:28px;
  height:28px;
  flex:0 0 28px;
  margin-top:1px;
  border:1px solid var(--ui-subtle);
  border-radius:9px;
  background:var(--ui-background);
  color:var(--ui-muted);
  font-size:10px;
  font-weight:750;
}
.ai-message-content{
  flex:1;
  min-width:0;
}
.ai-speaker{
  font-size:12px;
  font-weight:650;
  color:var(--ui-ink);
  margin:3px 0 10px;
}
.ai-speaker span{
  font-size:9px;
  font-weight:500;
  color:var(--ui-muted);
  background:var(--ui-background);
  border-radius:3px;
  padding:2px 4px;
  margin-left:4px;
}
.ai-answer{
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  font-size:14px;
  line-height:1.85;
}
.ai-sources{
  margin-top:14px;
  font-size:12px;
  color:var(--muted);
}
.ai-sources summary{
  cursor:pointer;
  display:list-item;
  list-style-position:inside;
  width:fit-content;
  padding:4px 0;
}
.ai-sources summary span{
  font-size:10px;
  background:var(--ui-background);
  padding:1px 5px;
  border-radius:4px;
  margin-left:3px;
}
.ai-sources>div{
  display:flex;
  flex-wrap:wrap;
  gap:7px;
  margin-top:8px;
}
.ai-sources a{
  background:var(--ui-background);
  border:1px solid var(--line);
  border-radius:5px;
  padding:6px 9px;
  font-size:11px;
}
.ai-device-note{
  font-size:11px;
  color:var(--muted);
  margin:12px 0 0;
}
.ai-typing{
  display:flex;
  align-items:center;
  gap:5px;
  min-height:30px;
}
.ai-typing-dot{
  width:6px;
  height:6px;
  border-radius:50%;
  background:var(--ui-muted);
  animation:ai-pulse 1.2s ease-in-out infinite;
}
.ai-typing-dot:nth-of-type(3){
  animation-delay:.15s;
}
.ai-typing-dot:nth-of-type(4){
  animation-delay:.3s;
}@keyframes ai-pulse{0%,70%,100%{opacity:.35;transform:translateY(0)}35%{opacity:1;transform:translateY(-3px)}}@media(prefers-reduced-motion:reduce){
.ai-typing-dot{
  animation:none;
}}
.ai-composer-wrap{
  flex-shrink:0;
  padding:16px max(24px,calc((100% - 760px)/2)) 12px;
  background:linear-gradient(#fff,var(--ui-background));
  border-top:1px solid var(--ui-background);
}
.ai-input-box{
  display:flex;
  align-items:flex-end;
  gap:10px;
  border:1px solid var(--ui-line);
  border-radius:12px;
  padding:9px 10px 9px 15px;
  background:#fff;
  box-shadow:0 2px 6px #19234b04;
}
.ai-input-box:focus-within{
  border-color:var(--ui-primary);
  box-shadow:0 0 0 3px #465aff18;
}
.ai-input-box textarea{
  width:100%;
  min-height:38px;
  max-height:140px;
  resize:none;
  border:0;
  border-radius:0;
  padding:8px 0;
  background:transparent;
  line-height:1.5;
  font-size:14px;
  outline:none;
}
.ai-input-box textarea:focus-visible{
  outline:none;
}
.ai-send{
  display:flex;
  align-items:center;
  justify-content:center;
  width:36px;
  height:36px;
  min-height:36px;
  padding:0;
  border-radius:9px;
  flex:0 0 36px;
}
.ai-composer-meta{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
  margin:8px 2px 0;
  font-size:10px;
  color:var(--ui-muted);
}
.ai-context-details{
  position:relative;
  flex-shrink:0;
}
.ai-context-details>summary{
  cursor:pointer;
}
.ai-context-popover{
  position:absolute;
  right:0;
  bottom:26px;
  width:320px;
  max-width:calc(100vw - 70px);
  max-height:50dvh;
  overflow:auto;
  background:#fff;
  border:1px solid var(--line);
  box-shadow:0 8px 32px #19234b18;
  border-radius:9px;
  padding:18px;
  z-index:6;
  color:var(--ink);
  font-size:12px;
}
.ai-context-popover p{
  margin-bottom:12px;
}
.ai-disclaimer{
  text-align:center;
  font-size:10px;
  line-height:1.5;
  color:var(--ui-muted);
  margin:10px 0 0;
}
.ai-consent{
  display:flex;
  align-items:start;
  gap:8px;
  font-size:11px;
  margin:9px 0 0;
  color:var(--muted);
}
.ai-consent input{
  width:15px;
  height:15px;
  flex-shrink:0;
  margin:2px 0 0;
}
.ai-chat .form-status{
  font-size:12px;
  margin:8px 0 0;
}
.ai-chat .form-status:empty{
  display:none;
}
@media(max-width:760px){
body[data-page=chat] .portal-shell{
  height:calc(100dvh - 74px);
}
body[data-page=chat] .portal-main{
  padding:14px 12px 12px;
}
.ai-toolbar{
  gap:8px;
  margin-bottom:12px;
}
.ai-identity{
  gap:8px;
}
.ai-identity .ai-symbol{
  display:none;
}
.ai-identity h1{
  font-size:19px;
}
.ai-identity p{
  font-size:10px;
}
.ai-tools{
  gap:10px;
}
.ai-human-link{
  display:none;
}
.ai-reset{
  padding:7px 9px;
  min-height:34px;
}
.ai-reset span{
  display:none;
}
.ai-chat{
  border-radius:10px;
}
#ai-conversation{
  padding:20px 15px;
}
.ai-welcome{
  padding:12px 0;
}
.ai-welcome h2{
  font-size:21px;
}
.ai-welcome p{
  font-size:12px;
}
.ai-welcome .ai-symbol{
  width:42px;
  height:42px;
  margin-bottom:14px;
}
.ai-prompts{
  margin-top:18px;
  gap:7px;
  flex-direction:column;
  width:100%;
}
.ai-prompts button{
  justify-content:space-between;
  min-height:38px;
  font-size:11px;
}
.ai-user-message{
  padding-left:20px;
  margin-bottom:20px;
}
.ai-question{
  max-width:95%;
  font-size:13px;
}
.ai-answer{
  font-size:13px;
}
.ai-assistant-message{
  gap:9px;
}
.ai-message-avatar{
  width:24px;
  height:24px;
  flex-basis:24px;
  font-size:9px;
}
.ai-composer-wrap{
  padding:12px 12px 9px;
}
.ai-composer-meta{
  font-size:9px;
}
.ai-disclaimer{
  font-size:9px;
  margin-top:7px;
}
.ai-input-box{
  padding:7px 8px 7px 12px;
}
.ai-input-box textarea{
  font-size:16px;
}
.ai-chat>.alert{
  margin:12px;
  font-size:12px;
}}@media(pointer:coarse){
#ai-keyboard-hint{
  visibility:hidden;
}}@media(max-height:600px){
.ai-disclaimer{
  display:none;
}
.ai-composer-wrap{
  padding-top:10px;
  padding-bottom:8px;
}
.ai-toolbar{
  margin-bottom:10px;
}}
.ai-workspace{
  display:flex;
  gap:18px;
  flex:1;
  min-height:0;
  position:relative;
}
.ai-workspace>.ai-chat{
  min-width:0;
}
.ai-history{
  display:flex;
  flex-direction:column;
  flex:0 0 210px;
  min-height:0;
  padding:6px 0;
}
.ai-history-heading>span{
  font-size:10px;
  color:var(--muted);
}
.ai-history-list{
  overflow-y:auto;
  min-height:0;
  flex:1;
  scrollbar-width:thin;
  overscroll-behavior:contain;
}
.ai-history-item{
  display:block;
  padding:12px 10px;
  border-radius:7px;
  margin-bottom:5px;
  color:var(--ink);
  border:1px solid transparent;
}
.ai-history-item:hover{
  background:var(--ui-background);
  text-decoration:none;
}
.ai-history-item[aria-current]{
  background:var(--ui-subtle);
  border-color:var(--ui-line);
}
.ai-history-item strong{
  display:-webkit-box;
  -webkit-line-clamp:2;
  -webkit-box-orient:vertical;
  overflow:hidden;
  overflow-wrap:anywhere;
  font-size:12px;
  line-height:1.5;
  font-weight:550;
}
.ai-history-item time{
  display:block;
  font-size:10px;
  margin-top:5px;
  color:var(--ui-muted);
}
.ai-history-empty{
  font-size:12px;
  padding:14px 10px;
  color:var(--muted);
}
.ai-history-pagination{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  justify-content:space-between;
  border-top:1px solid var(--line);
  padding:12px 6px 0;
  font-size:10px;
}
.ai-history-toggle{
  display:none;
  align-items:center;
  gap:6px;
  min-height:34px;
  padding:7px 9px;
  font-size:12px;
}
.ai-workspace #ai-conversation{
  padding-left:24px;
  padding-right:24px;
}
.ai-workspace .ai-composer-wrap{
  padding-left:20px;
  padding-right:20px;
}@media(max-width:1100px){
.ai-history-toggle{
  display:flex;
}
.ai-history{
  display:none;
  position:absolute;
  left:0;
  top:0;
  bottom:0;
  width:260px;
  max-width:85%;
  z-index:8;
  background:var(--ui-background);
  border:1px solid var(--line);
  border-radius:10px;
  box-shadow:6px 0 24px #19234b15;
  padding:14px 8px;
}
.history-open .ai-history{
  display:flex;
}}@media(max-width:760px){
.ai-history-toggle span{
  display:none;
}
.ai-workspace{
  gap:0;
}
.ai-workspace #ai-conversation{
  padding:20px 15px;
}
.ai-workspace .ai-composer-wrap{
  padding:12px 12px 9px;
}}
.ai-history-heading{
  padding:8px 10px 12px;
  margin-bottom:12px;
  border-bottom:1px solid var(--ui-line);
  flex-shrink:0;
}
.ai-history-heading h2{
  font-size:10px;
  font-weight:750;
  letter-spacing:1.5px;
  text-transform:uppercase;
  color:var(--ui-muted);
  margin:0;
}
.ai-history-row{
  display:flex;
  align-items:center;
  border:1px solid transparent;
  border-radius:7px;
  margin-bottom:5px;
  min-width:0;
}
.ai-history-row:hover{
  background:var(--ui-background);
}
.ai-history-row:has([aria-current]){
  background:var(--ui-subtle);
  border-color:var(--ui-line);
}
.ai-history-row .ai-history-item{
  flex:1;
  min-width:0;
  margin:0;
  border:0;
  background:transparent;
  padding-right:4px;
}
.ai-delete-form{
  flex:0 0 auto;
  margin:0;
  padding-right:4px;
}
.ai-delete{
  display:flex;
  align-items:center;
  justify-content:center;
  width:32px;
  min-height:36px;
  padding:6px;
  border:0;
  background:transparent;
  color:var(--ui-muted);
}
.ai-delete:hover{
  color:#a72c2c;
  background:#f9e9e6;
}
.ai-delete .ui-icon{
  width:15px;
  height:15px;
}
#ai-delete-dialog{
  width:min(440px,calc(100% - 32px));
  padding:26px;
  border:1px solid var(--line);
  border-radius:12px;
  color:var(--ink);
  box-shadow:0 20px 70px #19234b33;
}
#ai-delete-dialog::backdrop{
  background:#19234b66;
}
#ai-delete-heading{
  font-size:19px;
  margin-bottom:12px;
}
.ai-delete-title{
  font-weight:600;
  overflow-wrap:anywhere;
}
.ai-dialog-actions{
  display:flex;
  justify-content:flex-end;
  gap:10px;
  margin-top:24px;
}
.ai-dialog-actions [data-delete-confirm]{
  background:#a72c2c;
  border-color:#a72c2c;
  color:white;
}
.ai-dialog-actions [data-delete-confirm]:hover{
  background:#862323;
}

/* Gjaldstovan's blue/purple identity; decorative pattern stays outside interactions. */
.welcome::before {
  content:"";
  position:absolute;
  inset:0;
  z-index:-1;
  background:url("brand/hexagon-pattern.svg") right center/auto 160% no-repeat;
  opacity:.08;
  pointer-events:none;
}
.welcome .eyebrow,.welcome > p:not(.eyebrow) {
  color:#fff;
}
.welcome .search button {
  background:#fff;
  color:var(--ui-link);
  border-color:#fff;
}
.welcome .search button:hover {
  background:var(--ui-lilac);
}
.login-header .ui-brand {
  max-width:1240px;
  margin:auto;
}
.login-header .ui-brand small {
  color:#fff;
}
.login-card {
  border-top:3px solid var(--ui-primary);
}
.ai-symbol,.ai-message-avatar {
  background:var(--ui-lilac);
  color:var(--ui-purple);
  border-color:var(--ui-line);
}
.ai-question {
  background:var(--ui-subtle);
  color:var(--ui-ink);
}
.ai-history-row:has([aria-current]),.ai-history-item[aria-current] {
  background:var(--ui-lilac);
  border-color:var(--ui-line);
}

/* Labels stay close to their control; separate the next field clearly. */
.form > :is(input,textarea,select) + label {
  margin-top:12px;
}
.form > .file-picker {
  margin-top:12px;
}
.form label {
  line-height:1.5;
}
.form .prefilled {
  margin-bottom:0;
}
.filters :is(input,select,button) {
  min-height:40px;
}
@media(max-width:600px) {
  .form :is(input,select,textarea),.filters :is(input,select),.org-switch select {
  font-size:16px;
  min-height:44px;
}
  .filters label {
  min-width:0;
  flex-basis:100%;
}
}

/* Logged-out staff entry: public service information, sign-in and urgent support. */
.portal-public .login-header { display:flex;align-items:center;justify-content:space-between;gap:16px;padding:26px max(24px,calc((100vw - 1080px)/2)); }
.portal-public .login-header .ui-brand { font-size:24px;margin:0; }
.portal-public .login-header .brand-symbol { width:44px;height:44px;flex-basis:44px; }
.portal-public .portal-main { max-width:1152px;padding:40px 36px 48px; }
.public-intro { margin-bottom:28px;max-width:720px; }
.public-intro h1 { font-size:36px;line-height:1.2;margin-bottom:12px; }
.public-lead { font-size:17px;color:var(--ui-muted);margin:0; }
.public-entry-grid { display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:24px;align-items:start; }
.public-entry-grid .card { padding:28px; }
.public-entry-grid h2 { font-size:21px;margin:0 0 12px; }
.public-entry-grid p { color:var(--ui-muted);margin-bottom:20px; }
.public-login > form > .primary { width:100%; }
.public-demo-login { display:grid;gap:8px; }
.public-demo-login label { font-size:13px;font-weight:600; }
.public-demo-login input { width:100%; }
.public-demo-login label:not(:first-of-type) { margin-top:8px; }
.public-demo-login button { margin-top:12px; }
.public-demo-login .public-demo-label { margin:0 0 8px;font-size:11px;font-weight:600;color:var(--ui-muted); }
.public-login > form + .public-demo-login { margin-top:24px;border-top:1px solid var(--ui-line);padding-top:20px; }
.public-contact-icon { display:inline-flex;padding:10px;border-radius:10px;background:var(--ui-subtle);color:var(--ui-link);margin-bottom:16px; }
.public-contact-icon .ui-icon { width:24px;height:24px;flex-basis:24px; }
.public-phone { display:inline-block;font-size:30px;font-weight:700;line-height:1.3;margin:0 0 26px;letter-spacing:.02em; }
.public-contact h3 { font-size:13px;margin-bottom:10px; }
.public-hours { margin:0; }
.public-hours > div { display:flex;justify-content:space-between;gap:16px;padding:10px 0;border-top:1px solid var(--ui-line);font-size:13px; }
.public-hours dt { color:var(--ui-muted); }
.public-hours dd { margin:0;font-weight:600;white-space:nowrap; }
.public-notices { margin-top:36px; }
.public-section-heading { margin-bottom:14px; }
.public-section-heading h2 { font-size:21px;margin:0; }
.public-notice { margin-bottom:14px;padding:20px 24px; }
.public-notice header { display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin-bottom:12px; }
.public-notice h3 { font-size:17px;margin:0 0 10px; }
.public-notice .prose { font-size:14px;line-height:1.65; }
.public-notice .public-notice-time { font-size:12px;color:var(--ui-muted);margin:16px 0 0; }
.portal-public .portal-footer { max-width:1080px;width:calc(100% - 48px);margin:0 auto;padding:20px 0; }
@media(max-width:760px) {
  .portal-public .login-header { padding:22px 20px; }
  .portal-public .portal-main { padding:28px 20px 36px;margin:0; }
  .public-intro h1 { font-size:29px; }
  .public-entry-grid { grid-template-columns:minmax(0,1fr);gap:20px; }
  .public-entry-grid .card { padding:22px; }
  .public-phone { font-size:28px; }
  .public-notices { margin-top:28px; }
  .public-notice { padding:18px; }
  .portal-public .portal-footer { width:calc(100% - 40px); }
}

.public-header-phone { color:#fff;font-size:14px;font-weight:600;white-space:nowrap; }
.public-header-phone:hover { color:#fff; }
.public-intro + .public-notices { margin:0 0 28px; }
@media(max-width:760px) { .public-header-phone { font-size:12px; } }
